Qualifications
InfraWare Articles and White Papers
The articles and white papers on this site are part of InfraWare’s knowledgebase. Access to all white papers and collateral is available free with a one-time registration.
Resources:
- InfraWare Platform Overview
- Components and Configuration
- Software as a Service (SaaS)
- Network Performance and Security
- Security Permissions and Privacy
- Workflow: Transcription, QA and e-Sign-Off
- Document Types
- Document Templates
- Normals
- Speech Recognition
- Audio File Formats
InfraWare Platform Overview
The InfraWare medical transcription service platform is a modern suite of client/server software applications combined with online data services. This document introduces the primary components of the platform and the overall process flow. Get the whitepaper.
Components and Configuration
This document outlines the InfraWare Transcription Platform workflow, the primary components and their purposes, and identifies the configuration objects available for management and customization. Get the whitepaper.
Software as a Service
Software as a Service (SaaS) is a modern method of publishing software for customer use. It has grown from the Application Service Provider (ASP) model and represents a number of benefits to both software developers and end-user customers. This document explores some of the concepts of software hosting. Get the whitepaper.
Network Performance and Security
Corporate networks are more difficult than ever to secure and support. Applications such as the InfraWare transcription service platform traverse the firewall, depend on Quality of Service (QoS) and span multiple groups of users. This white paper provides insight into the dependencies and nature of the InfraWare Platform applications and is intended for information technology managers who understand network protocols, traffic management and security practices. Get the whitepaper.
Security Permissions and Privacy
In this era of medical privacy concerns, security is of paramount importance. The InfraWare platform provides robust security features at multiple levels to safeguard patient privacy and to promote reliable operations for users. This document introduces these important security features and presents strategies for effectively adopting the platform while ensuring privacy. Get the whitepaper.
Workflow: Transcription, QA and eSign-Off
The InfraWare transcription service platform supports a flexible workflow logic, including the routing of dictations to MTs, Quality Assurance and electronic Sign-off. This document introduces the related features of the platform and provides insight into effective strategies to accomplish organizational goals. Get the whitepaper.
Document Types
The InfraWare transcription service platform supports a document type feature to streamline the transcription of dictated documents. This white paper introduces the related features of the platform and provides insight into effective strategies to accomplish organizational goals. Get the whitepaper.
Document Templates
Document Templates help save time and ensure proper formatting for transcribed documents. The InfraWare platform has been designed to extend the value of templates while minimizing the effort required to manage them. This white paper outlines effective strategies to accomplish organizational goals. Get the whitepaper.
Normals
Normals, sometimes called standards, are blocks of text that are used to save time during dictation and transcription. For example, an author can dictate "my normal chest x-ray," and that text will be replaced with predefined expanded text. This document introduces the normals feature of the InfraWare transcription service platform and presents strategies for use. Get the whitepaper.
Speech Recognition
The InfraWare transcription service platform supports an optional, back-end speech recognition service to promote efficiency in the transcription workflow. This document explains the speech recognition feature and presents strategies for use. Get the whitepaper.
Audio File Formats
Numerous ways exist to save or encode audio files, and variances in methods chosen can affect the ability of programs to understand or playback a recording. The InfraWare 360 ASP platform supports a wide range of audio formats and has specific requirements for certain features. This document outlines the basic concepts involved as well as the specific formats supported by the InfraWare platform. Get the whitepaper.
