InfraCare Training & Support

InfraWare provides industry-leading training and support services.

infraWare Support

Training

InfraWare’s software is intuitive and easy to use, but it is also very powerful.  Because of that, we find that thorough training leads to easier implementations and satisfied customers. Training is available to administrators, authors, medical transcriptionists, health information managers and IT specialists and is offered via web-based sessions or onsite at your facility or our Indiana offices. 

Support

Dependable support is as important as easy-to-use software. That’s why InfraWare offers accessible, knowledgeable technical support and customer service.  InfraWare backs up our customer’s administrators with Level II support and unique features such as our 15-minute Response Guarantee for on-site visits, enabling our customers to provide excellent support to their end-users.

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